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with Global Leaders Workshop by
Vodafone Qatar
"Be Inspired by Fresh ideas on Strategy and Leadership"
Global Networking Strategies organises a strategic event for the contact center industry. Contact Centers Summit 2009 will be an exclusive arena where national and international experts and leaders from top corporate will share their innovative experience on conventional and non conventional programmes. What’s the right choice between the innovative technology or the innovative use of the usual technology? How to build a contact center of the future? How to implement a contact center over Europe and deal with a different customer culture? . They are just few questions that the Summit with exceptional innovations tools will discuss with forefront answers giving the chance to win any challenge.
Why to Partecipate:
•Learning from new idea to create our own Leadership Style
•Aligning the contact center to the next generation efficiency
•Dealing with different customer culture over Europe
•Optimising internal procedure to increase quality and custome satisfaction
•Achieving leadership in the market through the best customer operation and strategies
•Identifying the right metrics to cut costs
•Exploring the next generation technology to ensure a next generation contact center
•Ensuring best practice implementing Web 2.0 and social networking tools
•Thinking about a virtual contact center
